Airbnb spin-off ‘just crazy’

  • It started with the idea of home hosting, but now Airbnb has transformed into a massive hospitality enterprise that has spawned a new growth industry in servicing.

There are 20,000 Airbnb listings in New Zealand and while many people still offer rooms in their home to paying visitors, a lot of the growth is in holiday houses bought expressly for the purpose of making money through Airbnb. These properties need managing – cue the huge rise in the number of property management companies offering such services.

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GUEST EASY

Kate van der Fluit of Guest Easy, which manages Airbnb properties in Auckland, says good service is about having the edge – knowing all her clients’ names and her guests’ names is all important.