Holidaymakers locked out after Bachcare 'system glitch' - Property News AU/NZ | propertynoise.co.nz & propertynoise.com.au

PHOTO: Bachcare customers say changes to it check-in and customer service systems have been “a disaster” after some were locked out of their accommodation over the Christmas period. (File photo) CHRISTEL YARDLEY/STUFF

According to STUFF holidaymakers locked out of their accommodation over the busy Christmas period say changes to Bachcare’s check-in and customer service systems have been “a disaster”.

More than a dozen guests took to the holiday rental company’s Facebook page to vent their frustrations after receiving incorrect or no access details for their accommodation.