PHOTO: Emily Gordon, Lead Property Manager at Coronis Bundaberg. DOMAIN
🏠 Chaos at the Rental
Emily Gordon, Lead Property Manager at Coronis Bundaberg, took to TikTok to show the shocking state of a recently vacated rental property. Inside, piles of rubbish, leftover furniture, animal faeces, and even abandoned cats left viewers stunned.
In her video, Gordon argued this was proof that property managers are underpaid, saying:
“Let me show you the perfect example of why property managers don’t get paid enough.”
The home, which had been “almost brand new” when tenants moved in, had to be reclaimed via a warrant of possession with police assistance.
@emilygordon578 Attention Property Managers, if your Principal isn’t understanding your burn out or why some days you’re stressed, I hope this helps!! #propertymanagement #warrantofpossession #NTL #WOP #QCAT
😡 Social Media Backlash
The video immediately sparked outrage online. Many criticised Gordon’s reasoning, pointing out that property managers do not actually clean the mess themselves:
- “It’s not like you are on your hands and knees cleaning the mess,” one comment read.
- “Shouldn’t inspections prevent this? … clearly someone wasn’t doing their job.”
Gordon defended her stance, explaining that property managers are the first to assess and document damage, return personal belongings, and report to the property owner.
“We get paid to manage the relationship, not catch abandoned pets or traipse through health hazards,” she said.
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💔 Tenant Concerns
Several commenters expressed concern for the tenant’s wellbeing, noting that personal crises, illness, or grief may have contributed to the property’s state.
Bond cleaner Fiona Morris also weighed in, stating that the property could likely have been cleaned within 48 hours at a cost of $3,000-$5,000, suggesting the video may have exaggerated the damage.
“This isn’t just a real estate issue – it’s a mental health and family issue,” she said.
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📌 Industry Spotlight
Gordon emphasised her intent was to protect her staff, not demand higher commission. After 19 years in property management, she described the scenario as one of the worst she’s seen.
Despite the criticism, she hopes the discussion raises awareness of the challenges property managers face while maintaining professionalism and client relationships under stressful conditions.
⚖️ Bigger Picture
This viral story underscores a larger societal conversation: housing, mental health, and support for those struggling with life challenges. Both property managers and bond cleaners often witness the fallout first-hand.
“When did we stop caring about each other as humans?” Fiona Morris asked in her viral response.
SOURCE: NEWS.COM.AU
