PHOTO: Underquoting happens when an agent advertises a home at a price lower than the seller will accept. FILE
📊 The Big Picture
Victoria’s housing market is in the spotlight after new figures show 1 in 2 homes sold at auction are smashing past their advertised price guides.
Consumer advocates say rampant underquoting is deceiving buyers, fuelling bidding wars, and pushing affordability further out of reach.
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⚠️ What’s Underquoting — and Why It’s a Problem?
Underquoting happens when an agent advertises a home at a price lower than the seller will accept — often far below what the market ultimately pays.
This tactic:
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🎯 Draws in more buyers
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💸 Fuels emotional bidding wars
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🚫 Leaves buyers feeling tricked
📈 The Hard Numbers (Recent Taskforce Blitz Findings)
📍 Metric | 📌 Value |
---|---|
🏡 Campaigns monitored | 2,500+ |
🚨 Official warnings | 244 |
💵 Fines issued | $2M+ |
📑 Legal actions filed | Multiple cases in court |
Stat to remember: In Melbourne, over 50% of homes at auction sell for 10%+ above the quoted range.
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🗣️ Public Pressure on Government
🏛️ Consumer Affairs Victoria’s Taskforce is active — attending auctions, inspecting campaigns, and issuing fines — but critics say laws are too weak.
Calls for reform include:
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💪 Higher penalties that remove commission gains
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🔍 Stricter proof of how price guides are set
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📢 Publicly naming repeat offender agents
🛡️ How Buyers Can Protect Themselves
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📋 Check the Statement of Information — must list 3 comparable sales and suburb median.
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🔎 Research recent sales in the area (don’t rely on the ad).
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📸 Keep proof — screenshots, ads, and communications.
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📞 Report suspected underquoting to Consumer Affairs Victoria.
💡 Policy Fixes That Could End Underquoting
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Mandatory ‘Source of Guide’ statements
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Real-time auction logs
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Bigger fines & faster penalties
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Annual pricing ethics training for agents
📢 Community Voices
💬 “It’s literally false advertising at this point — report them!”
💬 “If your offer is inside the guide and gets rejected, that’s a red flag.”
(Source: r/AusPropertyChat)