Real Estate Institute chief executive Bindi Norwell


PHOTO: JOHN BISSET/STUFF Real Estate Institute chief executive Bindi Norwell says the guidelines will create confusion among landlords and tenants.

Landlords won’t be able to perform basic due diligence when assessing prospective tenants under new privacy guidelines, the Real Estate Institute says.

Last week the Office of the Privacy Commissioner produced a new set of guidelines outlining what information should and should not be collected by landlords when deciding whether someone will make a suitable tenant.

In August last year, the commissioner started looking at whether some information requests from landlords went beyond what was reasonable to assess whether a person would be an appropriate tenant.